The delivery performance indicator.
Download the last report
Download the reports
Gathered by key periods or years
Summer
Sales
Discover with those reports de delivery performances during Winter Sales 2016, 2017 and 2018.
Black
Friday
With those reports, analyze the delivery performances in France during Black Friday 2018, 2017 and 2016
Winter
Sales
Discover with those reports de delivery performances during Winter Sales 2016, 2017 and 2018.
Christmas
Time
The december 2016, 2017 and 2018 reports to see how carriers perform during Christmas Time.
Each year, hundreds of millions parcels are dispatched to e-consumers.
The QS Benchmark of Carriers is the first study to provide independent and comprehensive data measuring the quality of deliveries in Europe.
A detailed study of the quality of delivery published each month.
Find monthly performances of carriers on:
Average delivery delays
Average carrier pick-up delays
The best served departments
Consumer Assessments
Our 3 goals
Discover the project in video.
A monthly report published with the help from data collected from some of the largest online retailers. Open to E-traders, logisticians and carriers, the QS Benchmark is the reference indicator on the quality of service of carriers.
Members
All of these brands analyze their shipment flows with the QS Benchmark, this helps make it possible to publish objective and exhaustive results.
