The delivery performance indicator.

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Gathered by key periods or years

Summer
Sales

Discover with those reports de delivery performances during Winter Sales 2016, 2017 and 2018.

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Black
Friday

With those reports, analyze the delivery performances in France during Black Friday 2018, 2017 and 2016

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Winter
Sales

Discover with those reports de delivery performances during Winter Sales 2016, 2017 and 2018.

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Christmas
Time

The december 2016, 2017 and 2018 reports  to see how carriers perform during Christmas Time.

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2019

All reports edited in 2019

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2018

All reports edited in 2018

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2017

All reports edited in 2017

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2016

All reports edited in 2016

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2015

All reports edited in 2015

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Each year, several hundred million parcels are dispatched to specific destinations.

Despite a growing demand from E-Consumers and an ever-increasing number of transport offers, there is no independent and comprehensive tool that currently measures the quality of deliveries in Europe.

The QS Benchmark of Carriers is the first study to provide such data.

A detailed study of the quality of delivery published each month.

Find monthly performances of carriers on:

Average delivery delays

Average carrier pick-up delays

The departments best served

Consumer Assessments

Our 3 goals

Inform the general public about the quality of deliveries.

Today in Europe, consumers have no indicator to trust when choosing the carrier who will deliver their package. The QS Benchmark aims to be this repository of trust for the general public.

Offer a benchmarking tool to VAD professionals.

E-Commerce decision-makers need a reliable tool in order to compare the quality of service of carriers to carry out their transport tenders. This data is provided by VAD professionals who enrich the Barometer.

Develop an emulation amoung transport providers.

Carrier performance is analyzed and compared by several quality criterias. With this collaborative and independent tool, the generated emulation improves delivery performance on a European scale.

Discover the project in video.

A monthly report published with the help from data collected from some of the largest online retailers. Open to E-traders, logisticians and carriers, the QS Benchmark is the reference indicator on the quality of service of carriers.

Members

All of these brands analyze their shipment flows with the QS Benchmark, this helps make it possible to publish objective and exhaustive results.
 
 
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